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A short list of things you should know when you place an order with us.

Currency

All prices are in US Dollars (USD), unless otherwise mentioned.

Payment

We accept payment by credit card only.

Visa MasterCard

Shipping

The maximum weight of any single order may not exceed 60kg.

Shipping to countries within Asia, North America and Europe is free of charge. Shipping to all other countries is calculated based on weight.

The complete list of countries we ship to appears below. An asterisk (*) denotes that shipping to that country is free of charge.

Order Confirmation

An HTML-format receipt is generated at the completion of the order process, which you may wish to print for your records. In addition, an email receipt is sent to the address you entered, unless you expressly disabled the "Email Receipt" option on the checkout page.

Lastly, a representative from our offices will contact you by telephone to confirm the order, at which point we will process the payment. Once payment is authorized, we will start the order fulfillment process, which is usually on the same business day.

Order Fulfillment

  • Packing and Shipping - goods are packed on the same, or next available, business day and shipped overseas by Emergency Mail Service (EMS)
  • Delivery Time - allow 7-10 days for delivery of goods
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